Privacy Policy, Legality, Refunds, etc.

Refund Policy

Bonsai: Korean Cuisine

At Bonsai: Korean Cuisine, we take pride in the quality of our food and service. Because our products are freshly prepared, we generally do not offer refunds.

However, we may provide a refund, replacement, or store credit in the following situations:

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We May Offer a Refund If:

• You received the wrong order

• An item was missing from your order

• There was a verified billing error or duplicate charge

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To request a resolution, please get in touch with us within 24 hours of receiving your order. You may be asked to provide a receipt, order number, or photo of the issue.

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We Do Not Offer Refunds For:

• Change of mind after purchase

• Personal taste preferences

• Orders not picked up on time

• Minor delays during busy hours

• Incorrect orders placed by the customer

• Damage during delivery: Contact the delivery service for resolution

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We review all refund requests on a case-by-case basis. Our goal is to be fair while maintaining the quality and integrity of our restaurant.

If you have concerns about your order, please contact us:

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Bonsai: Korean Cuisine

(952) 855-4396
bonsaichanhassen@gmail.com

Your Information

We may collect:

• Your name

• Phone number

• Email address

• Reservation details

• Delivery address

• Payment information (processed securely by payment providers)​

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We may use your information to:

• Take reservations and orders

• Process payments

• Provide customer service

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Sharing Your Information

We do not sell your personal information.

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We may share your information with:

• Payment processors

• Delivery services

• Reservation platforms

• Authorities, if required by law

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Cookies

Our website may use cookies to improve your browsing experience. You can turn off cookies in your browser settings.

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5. Data Security

We take reasonable steps to protect your information, but no system is 100% secure.

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6. Your Rights

You may request to:

• See your information

• Correct your information

• Delete your information

• Stop receiving marketing messages

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Contact us to make a request.

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7. Contact Us

If you have questions, contact:

Bonsai: Korean Cuisine
420 Pond Promenade, Chanhassen, MN 55317
(952) 855-4396

bonsaichanhassen@gmail.com