Privacy Policy, Legality, Refunds, etc.
Refund Policy
Bonsai: Korean Cuisine
At Bonsai: Korean Cuisine, we take pride in the quality of our food and service. Because our products are freshly prepared, we generally do not offer refunds.
However, we may provide a refund, replacement, or store credit in the following situations:
We May Offer a Refund If:
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You received the wrong order
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An item was missing from your order
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There was a verified billing error or duplicate charge
To request a resolution, please get in touch with us within 24 hours of receiving your order. You may be asked to provide a receipt, order number, or photo of the issue.
We Do Not Offer Refunds For:
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Change of mind after purchase
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Personal taste preferences
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Orders not picked up on time
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Minor delays during busy hours
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Incorrect orders placed by the customer
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Damage during delivery: Contact the delivery service for resolution
We review all refund requests on a case-by-case basis. Our goal is to be fair while maintaining the quality and integrity of our restaurant.
If you have concerns about your order, please contact us:
Bonsai: Korean Cuisine
Privacy Policy
At Bonsai: Korean Cuisine, we respect your privacy. This page explains our policies and what happens to information when visiting our site.
WE DO NOT SELL INFORMATION.
Your Information
We may collect:
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Your name
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Phone number
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Email address
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Reservation details
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Delivery address
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Payment information (processed securely by payment providers)
We may use your information to:
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Take reservations and orders
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Process payments
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Provide customer service
Sharing Your Information
We do not sell your personal information.
We may share your information with:
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Payment processors
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Delivery services
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Reservation platforms
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Authorities, if required by law
Cookies
Our website may use cookies to improve your browsing experience. You can turn off cookies in your browser settings.
5. Data Security
We take reasonable steps to protect your information, but no system is 100% secure.
6. Your Rights
You may request to:
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See your information
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Correct your information
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Delete your information
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Stop receiving marketing messages
Contact us to make a request.
7. Contact Us
If you have questions, contact:
Bonsai: Korean Cuisine
420 Pond Promenade, Chanhassen, MN 55317
(952) 855-4396